About your staff...
I am an experienced and highly enthusiastic Learning and Development Consultant, specialising in 'soft skills' training, communication styles and inter-personal skills.
I've been described as dynamic, inspiring, and creative (with an innovative approach to learning), with a proven track record in engaging audiences from 1 to 200 with successful, positive feedback.
I am able to design, deliver and evaluate a bespoke course to suit your needs. Courses that are often requested of me are:
Behavioural Management
Conflict Management
Customer Service
Effective Supervision
Leadership
Learning Styles
Managing Bereavement
Managing Change
Management Development
Meeting Facilitation
Mentoring
Mindfulness & Resilience
Performance Management
Presentation Skills
Professional Boundaries
Report Writing
Sales and Marketing
Stress Management
Team Builds
Telephone Skills
Time Management
I am passionate about helping you and your team be the best you can be.
"Nikki is very enthusiastic about the development of people and this shows in her training at 'one-to-one' or 'one-to-many' scenarios. When she delivers, there is energy which ensures engagement with the individuals which in turn, ensures that they have a positive learning experience and gain fully from the training."